Further Guiding Questions

Futher to the primary Guiding Questions, here is an overview of our blog posts that contain Guiding Questions for specific Fields and Challenges. Of course, the posts include backgrounds and lessons learned.  

Agile best practices are no exception. The need to be brought beyond the tipping point where they become executable.
Guiding Questions for Specific Fields and Challenges


For almost two decades, we have been trying to adjust our organisations to the challenges of today’s world (Including the Guiding Questions at the top of this page).

For Organisations

Business Intelligence: Where are the lessons learned?

How can executives, managers and professionals make the right decisions when, with today’s Business Intelligence approach, vital information for making decisions becomes invisible?

Agility at enterprise level

For larger companies to survive in today’s world, they need to become agile. To become an agile company, its internal communication and decision making need to function with the speed of a high-speed train. 

Where is the trend, priority, solution, best practice or method needed to make this happen? Inclusive an agile solution and experiences with 30.000 employees.  


Service Management/ITIL is available since the mid-90s. Today, it belongs to the best practices IT advisory company Gartner has characterized as ‘optimized for a world gone by’ in 2008. Preliminary Guiding Questions:

  • Where are the lessons learned of the past 20 years? That is especially the root causes hiding behind the lessons.
  • Where are the do’s and don’ts?
  • Where are the adjustments for the agile requirements of today’s world? Examples: natural process flows, guiding mechanisms and effective techniques for the phenomena above.  
  • Where is the solution to the structural conflict of the working practices of agile best practices and those of ITIL?

For Health Services

And for the prevention of unacceptable behaviour, bullying, vandalism, school shootings and crime

Children can learn what is acceptable and what is not acceptable. When they reach puberty, it is too late. Just one Guiding Question for the prevention of unacceptable behaviour, bullying, vandalism, crime and school shootings.   


How can we continue with today’s ‘solution’ approaches to make health services affordable in the years to come, when the solution thinking remains the same as the one that created the current situation? One wonders, how would Einstein have approached this challenge? Well, he told us: By applying a different thinking than the thinking that created the problem situation. With this guidance, let’s create some Guiding Questions:

  • The brain, the body and health services are highly complex systems: Where is the education of doctors, researchers, consultants, managers and politicians in phenomena of complex systems and solutions engineers apply?
  • Where is the research having applied this knowledge?
  • Easily, unconventional therapies are flagged as ‘unproven’. This includes therapies of which the working principle can be explained through phenomena knowledge. Due to the ‘unproven’ flag and missing answers to the previous question, however, getting research started turned out to be next to impossible: Where are the initiatives providing this status to scientists, doctors, politicians and ultimately to the patients for their treatment decisions? 

In this respect, please see the sliding pictures at the top. What made the results possible was applying such knowledge.